Customizing Your Ticket Actions

In this section of the guide, we will help you create and personalize your ticket creation actions, as well as show you how to set up your channel categories. This will allow you to easily open, document, and save your support tickets.

There are two ways to create your ticketing actions: buttons and selection menus. With buttons, you can create customized buttons for each of your support categories. And with selection menus, you can easily select and open tickets for your support categories.

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